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FAQ's - Frequently Asked Questions What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. What is an intrastate move? This refers to a move of more than 100 miles within the same state. What is partial packing? This generally includes the packing and wrapping or pictures, mirrors, glass items, lamps, china cabinets, televisions and furniture. Why is my city not listed on the ?to city? drop down? We pull into our database the largest cities in the states. If your city is not listed, please select ?other? and enter your city name into the field. (Or you can select the nearest city to your destination that is listed on the drop down. What is an order for service? This is a signed written agreement authorizing your moving company to transport your goods. What are bulky articles? These refer to heavy items such as cars, snowmobiles, trailers or cars. Extra charges are usually applied because these items take up more space in the moving trucks/vans and require additional labour to load and unload. What is a full service move? This is the most common type of move where your moving company will transport all of your household goods to your new destination. They will be loaded from every room of your current residence and placed in the rooms of your new home. Individual pieces of furniture are also wrapped in blankets for protection during the move. How are fees calculated for interstate moves? Your moving company may charge you a set fee which depends on the inventory of your items and delivery timeframe. They may also charge you based on the weight or volume of your items. Do I have to tip movers? Tips are certainly not mandatory. However, you may want to consider tipping your movers and packers for the service they provide, depending on their quality and professionalism. If employees have gone above and beyond their job, they will certainly appreciate being rewarded for a job well done. What is hoisting? ?Certain large awkward items such as wall units or pianos may have to be hoisted out of a window instead of being carried down a flight of stairs. Check with your moving company about the availability and cost of this service. What is an intrastate move? This refers to a move of more than 100 miles within the same state. What should I do if one of my items is damaged during the move? Professional movers and packers do their best to ensure all your belongings arrive safely to your destination. However, damage sometimes occurs. In this case, please email or call your moving company as soon as possible with the details. |
